Deliveries are ensure by DHL. You will receive an email with a tracking number that will allow you to follow the delivery status on www.dhl.com.
Our DHL carrier undertakes to carry out a maximum of 3 deliveries, between 9am and 6pm.
Applicable prices and delivery dates scheduled by the carrier during working days are as follow :
- France : 9€ (maximum delivery date : 2 days)
- EU : 15€ (maximum delivery date : 3 days)
- Rest of the World : 30€ (maximum delivery date : 6 days)
The maximum delivery time is 30 working days from the conclusion of the contract.
The return will be at our charge : our customer service will send you by email a return filled label to print.
Then please contact DHL to set a pick-up date.
You have a 14 days period, from the reception of the item, to send back to us the item(s) in perfect condition and inside the original packaging.
After this period, we will not accept any returns.